Customer Support Center
Contact Us: 417.877.0003
Pearson-Kelly Technology serves 1,500+ businesses across Springfield MO, Joplin MO, and Rogers AR with managed IT services, business copiers, VoIP phone systems, and cloud security.
Our local technicians are on-site in under 15 minutes. They monitor your network 24/7, protect against cybersecurity threats, and keep your office equipment running, all backed by 18 years of experience serving Missouri and Arkansas businesses.
For 18 years, Pearson-Kelly has been the go-to technology partner for businesses in Springfield, Joplin, and Rogers. We are local, which means a real technician is at your door in under 15 minutes, not a remote help desk reading from a script. With 1,500+ active clients and an A+ BBB rating, our track record speaks for itself.
Pearson-Kelly Technology's managed IT services include 24/7 network monitoring, unlimited help desk support, cybersecurity threat detection, and cloud backup management for businesses in Missouri and Arkansas. Our proactive approach prevents 94% of potential system failures before they cause downtime, reducing your annual IT costs by an average of $47,000 compared to reactive break-fix support.
• Managed IT Services with 24/7 monitoring and support
• Cybersecurity solutions and threat protection
• Cloud solutions and data migration services
• Network infrastructure and cabling installation
• Hardware procurement and maintenance
• Data backup and disaster recovery planning
• Proactive approach prevents problems before they occur
• Local expert technicians based in Missouri and Arkansas
• Customized solutions tailored to your industry and size
• Proven track record with 1,500+ satisfied business clients
• Comprehensive support covering all technology needs
Pearson-Kelly Technology installs and supports cloud-based VoIP phone systems that reduce telecommunication costs by 50% compared to traditional PBX systems. Our unified communications platform integrates voice, video conferencing, instant messaging, and presence management into a single interface.
Key Phone System Features:
• Microsoft Teams integration for seamless collaboration
• Mobile apps enabling work-from-anywhere calling
• Auto-attendant & call routing to improve customer experience
• Call analytics to track team performance
• 99.99% uptime SLA with Intermedia cloud infrastructure
Pearson-Kelly Technology installs Verkada cloud-managed security systems that combine AI-powered cameras, access control, and environmental sensors into a single platform. Unlike traditional CCTV that requires on-site DVRs, our cloud security provides remote monitoring from any device with instant alerts for suspicious activity.
Security Solutions Include:
4K IP security cameras with 30-365 days cloud storage
Facial recognition to identify known individuals
License plate recognition for parking lot monitoring
Smart door locks with mobile credential access
Motion & glass break sensors integrated with alarm systems
How It Works: Cameras connect via Power over Ethernet (PoE) to your network. Video streams to Verkada's cloud where AI analyzes footage in real-time. You receive SMS/email alerts for defined events (e.g., person detected after hours). No monthly monitoring fees beyond cloud storage.
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Pearson-Kelly Technology provides office equipment sales, leasing, and managed print services throughout Missouri and Arkansas. We offer multifunction printers (MFPs) from Kyocera, Konica Minolta, and Toshiba that combine copying, printing, scanning, and faxing in a single device.
Managed Print Services Include:
• Automatic toner delivery when supplies run low
• Unlimited service calls & maintenance
• Usage tracking & cost-per-page reporting
• Free printer fleet assessment (valued at $500)
Lease vs. Buy: 80% of our clients choose 36-60 month leases to preserve capital and include service in monthly payments. Purchase options available for businesses preferring asset ownership.
Learn MoreOver 98 verified Google reviews. A 4.7-star rating. An A+ BBB score. These are not numbers we made up. They come from healthcare practices, law firms, manufacturers, and retailers across Springfield, Joplin, and Rogers who rely on Pearson-Kelly every day.
I have only positive things to say about this company. If we ever had an issue with our copier, most of the time it is Bill who comes to the rescue. He is courteous, proficient, and communicates well. I recommend Pearson Kelly for your technology needs. Looking forward to a future copier upgrade with Pearson-Kelly.
I appreciate the service that Pearson-Kelly provides to my office and staff. Going into business on my own in 2017 was confusing and totally out of my comfort zone. Pearson Kelly was able to assist me with not only the right copy machine products but also my phone service.
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