managing IT

TOTAL CARE

  • 24/7 Help Desk
  • 24/7 Monitoring of all Systems
  • 24/7 Server Monitoring, Alerting, and Issue Resolution
  • Onsite Support
  • Webroot Antivirus
  • Mobile Device Management BYOD
  • Backup Monitoring and Alerting
  • Apple and Windows Support
  • Spam Protection for all Emails
  • Quarterly Satisfaction review with Security Scan and Strategy Planning
  • Monthly Total System Reports: Tickets, Viruses, and Executive Overview

ASSIST CARE

  • Helpdesk Software for your staff
  • 24/7 Help Desk
  • 24/7 Monitoring of all Systems
  • 24/7 Server Monitoring, Alerting, and Issue Resolution
  • Webroot Antivirus
  • Mobile Device Management BYOD
  • Backup Monitoring and Alerting
  • Monthly Total System Reports: Tickets, viruses and Executive Overview
  • Projects
  • Apple and Windows Support
  • Spam Protection for all Emails
  • Quarterly Satisfaction Review with Security Scan and Strategy Planning

REMOTE CARE

  • All as in Total Care
  • Onsite Support Billed as Utilized

Managed IT

Have you found yourself sitting there wondering if your Managed IT Company is going to fix your problem or if they’re too busy streaming Netflix?  Managed IT Services might not be as interesting as binge-watching Stranger Things, but that doesn’t mean it’s not important. We take IT issues very seriously.  With our crazy good support, we make dealing with IT issues fun and easy. Management of information technology is our passion. You will see that shine through our service and attitudes.  We make technology simple, so your day can be simple.

Support

Would you rather listen to Kardashian’s talk than have to deal with your IT Company one more time? We believe that support is the key to lasting relationships. We have people with professional training in all sorts of areas, including customer service. Your success in business is directly related to your system’s efficiency. We understand this concept and excel at the practices that drive it.

Backups

Do you believe that your backups should be as magnificent as your grandma’s cookies? We do too. That’s why we have several options to take care of your backup needs. Not all environments are equal or have the same requirements. We think backups should be made easy and frankly, just run. Let us help you solve your backup needs. We will make you feel cozy about your backups, just like grandma’s cookies do.

Virtual CIO (vCIO) Services

Does your IT Company talk to you like you are Lloyd, from Dumb and Dumber? We believe that you understanding the solution and making educated decisions is imperative to our partnership.  We love explaining the parts and pieces that it takes to make our world function. Companies of all sizes need help getting through the gauntlet of technology, and we are here to be your guide.

Hardware And Projects

Making choices on IT hardware should as easy as deciding to eat that donut. We take extra time to explain your options, pricing and timelines. The design will always be the most important part of solution. Being engineers, we feel that projects need to have three very important qualities: amazing solutions, awesome pricing and perfect timing.

Which Care Program is for you?

TOTAL CARE

  • 24/7 Help Desk
  • 24/7 Monitoring of all Systems
  • 24/7 Server Monitoring, Alerting, and Issue Resolution
  • Onsite Support
  • Webroot Antivirus
  • Mobile Device Management BYOD
  • Backup Monitoring and Alerting
  • Apple and Windows Support
  • Spam Protection for all Emails
  • Technology Roadmap
    • Satisfaction Review
    • Security Snapshots
    • Strategic Planning
  • Monthly Total System Reports: Tickets, Viruses, and Executive Overview

ASSIST CARE (al a carte)

  • Helpdesk Software for your staff
  • 24/7 Help Desk
  • 24/7 Monitoring of all Systems
  • 24/7 Server Monitoring, Alerting, and Issue Resolution
  • Webroot Antivirus
  • Mobile Device Management BYOD
  • Backup Monitoring and Alerting
  • Monthly Total System Reports: Tickets, viruses and Executive Overview
  • Projects
  • Apple and Windows Support
  • Spam Protection for all Emails
  • Technology Roadmap
    • Satisfaction Review
    • Security Snapshots
    • Strategic Planning

EMERGING CARE

  • Customized for Small Businesses
  • All You Can eat Remote Support
  • Monitoring 24/7
  • Chat, Call or Email
  • Streamlined Onboarding
  • Webroot Antivirus
  • Easy Signup
  • 8 Workstations or Less
  • No Server to Qualify

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